Intellectual Property Claim
Last updated: September 2026
Enercase respects the intellectual property rights of creators, designers, brands, photographers, copyright owners, trademark owners, and other rights holders. We expect visitors, customers, business partners, and other users of our website to respect those rights as well.
If you believe that content available on the Enercase website infringes your copyright, trademark, design right, or another intellectual property right, you may contact us with sufficient information for us to understand and review the concern.
1. Our Commitment to Intellectual Property
Intellectual property rights protect original creative works, distinctive brands, product designs, photographs, written materials, graphics, logos, and other forms of creative or commercial expression.
Enercase takes intellectual property concerns seriously and aims to address credible reports in a responsible and timely manner. When a claim is received, we may review the information provided and take appropriate action based on the circumstances and applicable requirements.
Important: Submitting an intellectual property claim does not automatically establish that infringement has occurred. Claims are reviewed based on the information and supporting material provided.
2. What Types of Intellectual Property Claims Can Be Reported?
Depending on the circumstances, a report may concern different types of intellectual property. Examples include copyright, trademark, trade dress, product design rights, or other legally recognized intellectual property interests.
| Claim Type | Examples of Potentially Protected Material |
|---|---|
| Copyright | Original photographs, written content, artwork, graphics, videos, or other creative works. |
| Trademark | Brand names, logos, distinctive marks, or other identifiers protected by trademark rights. |
| Design Rights | Protected visual designs, product appearances, patterns, or other legally protected designs. |
| Trade Dress | Protected visual elements or combinations that identify a particular source of goods or services. |
| Other Rights | Other intellectual property interests recognized under applicable law. |
3. Before Submitting a Claim
Before contacting Enercase, please make sure that you have a legitimate basis for the claim and that you are authorized to act on behalf of the relevant rights holder when applicable.
If the material is owned by another individual or organization, you should have appropriate authorization before submitting a claim on that party's behalf.
Please also identify the specific material that you believe infringes your rights. General statements that content is "copied" or "similar" may not provide enough information for us to properly evaluate the concern.
4. Information to Include in an Intellectual Property Claim
To help us review a claim efficiently, please provide clear and complete information. A claim should contain enough detail for Enercase to identify the relevant material and understand the intellectual property right being asserted.
Rights Holder Information
Provide the name of the copyright owner, trademark owner, designer, company, or other rights holder associated with the claim.
Contact Information
Include a valid email address and other appropriate contact information so we can communicate with you regarding the report.
Description of the Right
Explain what intellectual property right you believe has been infringed and why you are authorized to make the claim.
Location of the Material
Identify the exact product page, image, text, listing, or other website content at issue and provide the relevant page address where possible.
5. Recommended Claim Details
A complete report may include the following information:
- Full name of the rights holder.
- Name and role of the person submitting the claim.
- Contact email address.
- Description of the intellectual property being protected.
- Evidence or information supporting ownership or authorization.
- Identification of the specific material being challenged.
- Location of the material on the Enercase website.
- Explanation of why the material allegedly infringes the asserted right.
- Any relevant registration or reference information, where applicable.
- Additional supporting documentation that may help clarify the claim.
6. Copyright Claims
Copyright claims should identify the original creative work and explain how the material appearing on the Enercase website allegedly infringes that work.
Examples may include unauthorized use of photographs, written content, illustrations, graphics, videos, or other original creative material.
If possible, provide information showing where the original work was published or otherwise established before the disputed material appeared. This can help us understand the basis of the claim.
7. Trademark Claims
Trademark claims should identify the relevant trademark and explain the basis of the asserted rights. Where applicable, provide the trademark name, registration information, jurisdiction, and a description of the goods or services associated with the mark.
Please explain how the material identified in your report allegedly creates an unauthorized use or other trademark-related concern.
8. Product Images and Photography
Product photography can involve copyright or other intellectual property rights. If you believe an image displayed on Enercase was copied or used without authorization, identify the image as precisely as possible.
Providing a reference to the original image, publication, portfolio, product page, or other source may help us evaluate the report more efficiently.
9. Product Designs and Visual Similarity
Not every similarity between products necessarily constitutes intellectual property infringement. Fashion products can share common characteristics, silhouettes, colors, materials, patterns, or functional elements.
If your claim concerns a protected product design or other design-related right, please clearly identify the specific protected features and explain the legal or ownership basis for the claim.
10. How to Submit a Claim
Intellectual property concerns can be submitted to the Enercase support team by email. Please provide a clear subject line and include all relevant information in the message.
Identify the Work
Clearly describe the intellectual property you believe is being used without authorization.
Identify the Content
Provide the relevant product page, image, text, listing, or other location on the Enercase website.
Send the Report
Email the claim and supporting information to support@enercase.com for review.
11. Review of Submitted Claims
After receiving a claim, Enercase may review the information provided to determine whether additional details or documentation are necessary.
Depending on the nature of the report, we may review the identified website content, compare the material described in the claim, request clarification, or take other reasonable steps to understand the issue.
A claim that does not contain sufficient information may require additional clarification before meaningful review can take place.
12. Possible Actions Following a Claim
Depending on the circumstances and the information available, Enercase may take appropriate action regarding content that is determined to violate applicable intellectual property rights.
Possible actions may include reviewing or modifying content, restricting access to specific material, removing content where appropriate, contacting relevant parties, or taking other reasonable steps consistent with applicable requirements.
Review does not guarantee removal. Enercase may require additional information before taking action, particularly where ownership, authorization, or the scope of the claimed rights is unclear.
13. Counter-Information and Disputed Claims
In some situations, the party associated with the reported material may have information indicating that the content is authorized, independently created, licensed, or otherwise permitted to be used.
When appropriate, Enercase may consider relevant information from the parties involved before determining what action, if any, should be taken.
14. False or Misleading Claims
Intellectual property claims should be submitted in good faith and should contain information that the reporting party reasonably believes to be accurate.
Deliberately submitting false, misleading, fraudulent, or abusive claims may interfere with legitimate business operations and may have legal consequences under applicable law.
Enercase reserves the right to take appropriate action regarding repeated or abusive reports.
15. Confidentiality and Personal Information
Information submitted as part of an intellectual property claim may be used to evaluate and respond to the report. We may need to share relevant information with appropriate parties when reasonably necessary to investigate or resolve the reported issue.
Personal information submitted with a claim will be handled in accordance with applicable privacy requirements and the Enercase Privacy Policy.
16. Third-Party Rights
If you are reporting an alleged infringement on behalf of another person, company, designer, copyright owner, trademark owner, or other rights holder, clearly state your relationship to that party and your authority to submit the report.
Enercase may request reasonable information confirming your authority where necessary to evaluate the claim.
17. Claims Concerning User-Submitted Content
If content has been submitted to Enercase by a customer, contributor, or other third party, an intellectual property claim should identify the specific material and explain the basis for the asserted rights.
Where appropriate, Enercase may review the submission, investigate the reported concern, and determine whether further action is necessary.
18. Our Approach to Intellectual Property Protection
We believe that intellectual property protection supports a fair online environment for creators, customers, businesses, designers, and rights holders.
Enercase aims to balance legitimate intellectual property concerns with the need to evaluate claims carefully and avoid removing content solely on the basis of incomplete or unsupported allegations.
19. Contact Information
To report a potential intellectual property issue involving content available on Enercase, please contact our support team using the information below.
Submit an Intellectual Property Claim
Please include the rights holder's information, a description of the protected work, the specific content being reported, the relevant website location, and any supporting information that may help us review your concern.
Email: support@enercase.com
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
Enercase respects the rights of creators, brands, designers, photographers, and other intellectual property owners. We encourage anyone with a genuine concern to provide clear, specific, and accurate information so that the matter can be reviewed appropriately.
